Situationally appropriate action in wellness facilities

Sexual acts and harassment in the sauna or fitness center, unruly guests who do not follow the rules, inappropriate use of cell phones and filming in the nude area - all these problems are occurring more and more frequently and pose major challenges for both pool and sauna attendants and fitness center employees. But how should you react appropriately in such situations?

In this course, you will learn how to react confidently to such situations. You will learn comprehensive de-escalation techniques and discover how to identify various covert filming and photography practices. You will also learn how to remain calm and act confidently in challenging moments.

In cooperation with a reputable security company that has extensive experience and in-depth expertise in the wellness sector, this course is practical and application-oriented.

The course can also be held as in-house training. Please feel free to contact us.